Frequently Asked Questions
Please read our FAQs before sending us a message.
Zero! Yes, we offer FREE worldwide shipping so you don’t pay anything for shipping.
We accept all major payment methods such as PayPal, Credit Cards, Debit Cards, AMEX, VISA, and Mastercard.
Estimated delivery dates for our free delivery service are displayed on all product pages and also during checkout.
If you’ve already placed an order with us it will also be shown in the shipment notification email along with the tracking link, as well as in your My Account section if you created an account. For more information please check our detailed shipping policy page.
100% safe! Your payment card information is used only for processing your order and is never stored by us. All payment card data is handled only by our payment providers (Stripe or PayPal) and we never have visibility of any of your card details.
Due to the nature of delivery we are unable to offer exchanges for items that you have received. However, if you would like to return an item or are unhappy with your purchase for any reason, please contact us using the form on this page and we will be happy to help.
If your order has already been shipped then unfortunately you cannot change the shipping address. If you have not yet received a shipment notification email – send us a message as soon as possible and then we can update the order details for you.
It is important that you contact us right away as we will be unable to update any details once the order has been shipped.
Yes! We provide an invoice along with tracking link plus order confirmation mail. You may also track your order to see its current location.
You will receive update emails at each stage of your order, and if you create an account either before or during checkout then you can also check the status of your order online in your My Account section at any time.
Once shipped you will receive a tracking link by email which will also be visible in your My Account section (if registered).
If you order more than one item (particularly of different brands) then it’s likely your order will arrive in multiple packages. This is because we ship directly from the manufacturers in order to offer the best quality items at the best possible prices.
Get in touch with us
Should you have more questions or concerns about your order, you can also email us directly at [email protected]
FREE SHIPPING ON ALL ORDERS
Get Free Shipping worldwide on all orders! Items dispatched from our warehouses arrive within 10-30 days.
AMAZING CUSTOMER SUPPORT
Our impeccable 24X7 customer service guarantees full satisfaction so that you can buy with 100% confidence.
100% SECURE CHECKOUT
We offer safe and secure checkout with all major payment gateways including PayPal, Visa, Mastercard, American Express and Stripe.